Business Etiquette and Communication

BUSINESS ETIQUETTE AND COMMUNICATION

DURATION: 2 days

This Business Etiquette and communication course has been designed to assist staff to identify and avoid common etiquette pitfalls; build a strong rapport with colleagues, staff and clients; avoid ethical risks; prevent being unintentionally discourteous or disrespectful; and to help individuals sell themselves and their ideas with total confidence.

WHO SHOULD ATTEND:

  • New Staff Appointments
  • Sales Staff
  • Call Centre Operators
  • Public Relations Staff
  • Marketing Staff
  • Customer Service Representatives
  • Administrative Staff
  • Trainee Supervisors/Managers
  • Managers
  • Supervisors

Click here to request the full course outline.